Effective Date: 1.9.2024
At Sweat T Club, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By using our website and services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect personal information that you voluntarily provide when signing up for our services, interacting with our website, or contacting us. This may include:
- Personal Identifiable Information (PII): Name, email address, phone number, billing address, and payment information.
- Fitness Information: Data related to your health, fitness goals, and progress when you sign up for personal training or coaching services.
- Technical Data: IP address, browser type, device type, and website usage data through cookies or similar technologies.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To Provide Services: Process your membership, set up fitness programs, track your progress, and manage training sessions.
- Communication: Send updates, respond to inquiries, and provide customer support.
- Marketing: Send promotional offers, news, and updates if you’ve opted in to receive marketing communications.
- Improve Services: Analyze data to improve website performance, customer experience, and product offerings.
- Legal Obligations: To comply with legal obligations, resolve disputes, and enforce agreements.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with trusted third-party service providers, such as payment processors, data storage services, or marketing platforms, to help us deliver our services effectively. These third parties are bound by confidentiality agreements and only use your information as instructed by us.
4. Data Security
We take data security seriously and have implemented measures to protect your personal information from unauthorized access, disclosure, or loss. This includes:
- Encryption: Sensitive information such as payment data is encrypted during transmission.
- Access Control: Only authorized personnel have access to your personal information.
- Data Retention: We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to collect usage data, enhance your experience, and track performance. You can adjust your browser settings to refuse cookies, but some features of the website may not function properly if cookies are disabled.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Correct or update inaccurate or incomplete personal data.
- Deletion: Request deletion of your personal information, subject to legal obligations.
- Opt-Out: Unsubscribe from marketing communications at any time.
- Data Portability: Request a copy of your data in a portable format.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We recommend reviewing the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be updated accordingly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Phone: +855 11 946 385